Message Templates

What are message templates?

• Message templates allow you to create a library of commonly used messages that you can send to your candidates at different stages in the hiring process.
• Message templates support dynamic tags in both the message subject and content, so you can automatically personalise messages with details like candidate name, job titles, employer names, and your organisation signature.

Get started:

• How to create a message template
• Using message templates

How to create a message template

1. Owners and Admins of Compono Hire have access to create message templates under the Admin menu

2. To create a new template click ‘New Template’. Provide the information requested in the popup.

• • Template name - This is the template name

  • Template description - This is a description of the template

  • Subject - This is the message subject

  • Content - This is the message contents

3. To personalise your subject and message, use the dynamic content placeholders provided. These placeholders will be replaced with information specific to the candidate or job when the message is sent.

4. Click ‘Save’ to save the new template to the library. 

5. The new template has now been added to the library. NOTE: New message templates are not available for selection in Compono Hire until switched ‘on’.

6. To ensure all dynamic tags have been placed correctly, we recommend previewing your new template. To do this click ‘Preview’.

8. Once you are happy with the contents, toggle the template ‘on’ so it is available for selection within Compono Hire

Using message templates

Templates are available to use within the message feature of Compono Hire, both for single messages and bulk messaging. The template selector is disabled if there are no enabled templates.

1. When composing a message, you have the option of selecting a template

2. Once a template is selected, the template's subject and content are automatically populated into the draft message. 

3. Make any final edits and click ‘Send message’. Compono Hire will replace all dynamic tags before sending to the candidate.

4. The candidate receives an email notification of the message:

5. Employers can use message templates individually through the Candidate Profile > Message or in bulk through the Candidates list page. Dynamic tags will automatically be converted based on the Candidates' personal information.