Setting course time limits

If learners are required to complete a course within a certain time frame, you can set this when creating or editing the course:

1. On the SETTINGS tab, scroll down to Access settings.
2. Indicate the number of days or weeks each learner has to complete the course using the 'Time limit' field:
   • For all learners: Next to 'All learning space users'.
   • For groups of learners: Next to the name of the group in 'Group-specific access'. To do this, you firstly need to create and add learners to a group then add the group as a group with group specific access.
3. In Course time limit settings, indicate what happens when a learner does not complete the course within the required time frame.
4. In Other users to notify, optionally select other users you want to be notified in relation to a learner's course time limit.
5. Click Save Changes.

Course time limits begin at midnight after a learner is enrolled. Learners (and optionally other nominated users) receive reminder emails prompting them to complete their course before the time limit is up. For more information, see 'Course time limit email notifications' and 'Course time limit email notifications for other users'.

Course time limit settings

When a course time limit is set, you can configure what happens when learners do not complete the course in the specified time frame. The options are:

• Notify learner - Sends email notifications to learners prompting them to complete the course. When selected, you can specify if the notifications are sent once, every three days or weekly after the time limit is up. 
• Lock enrolment - Restricts learners from the course until an administrator unlocks their enrolment. Administrators can unlock enrolments from the Course Insight or Enrolment Insight pages.
• Fail learner - Automatically fails learners. 

In addition to these outcomes, you can select other users to be notified when learners don't complete the course within the set time frame. For more information, see 'Course time limit email notifications for other users'.

Course time limit email notifications for learners

When course time limits apply, learners are informed in the assignment email notification (if the option to send a link to the learner is selected). For more information about enrolling users in courses, see 'Assigning courses to learners'.

Time limit notification emails are sent to learners according to the following schedule:

• 60 days before, 30 days before, 14 days before, and 7 days before their time limit is up according to the total duration of the time limit. For example, a learner with 30-day time limit would be notified 14 days before and then 7 days before their time limit is up.
• 48 hours and again 24 hours before the time limit is up.
• When the time limit is reached.

If 'Notify learner' is the selected action in the Course time limit settings, learners are notified according to the selected notification frequency (once, every three days, or weekly) after the time limit is reached. 

Course time limit email notifications for other users

When configuring course time limits, you have the option to nominate other users to be notified in relation to course time limits.

Users who are eligible to be notified must have the 'Perform approvals' permission as part of their learning space access level. For more information, see 'Understanding access levels in Clui'.

You can also select the option to notify the learner's manager. To do so, however, each learner must have an assigned manager, and managers must have permission to 'Perform approvals'. For more information, see 'Allocating primary and secondary managers to users in your learning space'.

Other users and managers are notified about course time limits according to the following schedule:

• 14 days before, and 7 days before the learner's time limit is up according to the total duration of the time limit. For example, if a 14-day time limit applied, the user would be notified 7 days before the learner's time limit is up.
• 48 hours and again 24 hours before the learner's time limit is up.
• When the time limit is reached.

If 'Notify learner' is the selected action in the Course time limit settings, the selected notification frequency (once, every three days, or weekly), after the learner's time limit is reached, also applies to other users or the learner's manager (if the option to notify other users is configured). 

Course time limit conditions

If a time limit is set for all learning space users and a different time limit is set for members of certain groups, the group level time limits override the learning space level time limit.

For learners who are in multiple groups with conflicting time limits, the earliest completion date applies.

Exempting learners from course time limits

If you want to set a time limit for all learners in your learning space except a selection of learners, create a group containing the applicable learners, add the group as a group with group-specific access and leave the time limit field blank. 

The time limit you set for all users in your learning space will not apply to members of the group.