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Help for Learners

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Set up, navigate and troubleshoot issues with your account.

  • Resetting a forgotten password
  • Troubleshooting issues when trying to complete a course
  • What are course coupons?
  • Logging in to your Clui account
  • Viewing and accessing available courses
  • Purchasing a course
  • Managing your Clui account
  • Signing up for a Clui account
  • Required settings and environment for learning on Clui
  • Changing your email address or password
  • Navigating the Clui platform
  • Accessing invoices for course purchases
  • Reviewing your training progress
  • Troubleshooting issues logging in to Clui with your email address or password
  • Downloading course certificates
  • Why didn't I receive my Clui verification or invitation email?
  • Why can't I use my email address to sign up for Clui?
  • Contacting support
  • Using a mobile device to complete a course
  • Resolving "MissingKey Pair ID" or "Content Authorization Failed" errors

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